Support Engineer

x5
Phnom Penh

Responsibilities :

  • On phone, on site and remote support to customer mainly related to internet service
  • Assist troubleshoot networks, internet connectivity in the customer site or the company
  • Provide recommendation and suggestion to customer
  • Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment
  • Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs
  • Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)
  • Keep track in ticket system
  • Maintain customer relationship 
  • Other tasks assigned by team leader or manager

Job Requirements

  • Bachelor degree of information technology or related field is required
  • Technical knowledge and skills in setting up network and connectivity infrastructures and e-mail
  • Knowledge of TCP/IP, WAN, LAN, ADSL, DNS Networking, Cisco Router and Switch are advantage
  • Certify CCNA is a plus
  • Good English communication skills is a plus
  • Loyalty, honesty, patient work, positive aptitude
  • Can work well under pressure

    Compensation & Benefits

  • Phone card allowance 
  • Medical allowance
  • Accident Insurance 
  • Bonus 
  • Friendly working environment
  • More…….
Application Information

Interested candidates should send their CV with leter and a recent photo to HR & Administration Department.

Address: Phnom Penh: # 60, Monivong Blvd, Sangkat Wat Phnom, Khan Doun Penh, Phnom Penh
Email: jobs@cogetel.com.kh
Tel: (+855) 81 78 52 78 (+855) 16 30 78 78 (Working Hour)

Closing Date:
13 February 2019

Note
Only short-listed candidates will be notified for inerview. Received applications will not be returned.

Priority for the early applicants!