Career Opportunity

Responsibilities:

• Pro-Active to existing customer and best effort to customers termination

• Conduct welcome call to new connected customer to brief on billing cycle & payment, value added service & feature, and how to get support.

• Prepare full account development plan in order to identify all aspects of customers business in terms of revenue, requirements, opportunities, risk, etc.

• Call visit to existing customers and site visit to find out the customers’ satisfaction on ONLINE’s and offer a solution if needed.

• Get list few months alert before customer due contract end to review on service package compare to current market price by offer loyalty upgrade by quarterly.

• Dealing with customer through call, face to face who wish to terminate service either during or contract expired.

• Investigate the complaint and cooperate with Technical Support Team to offer the appropriate solution for problem customers

• To create / maintain excellent relationships with customers and with the specified persons and be able to tailor pitch the product according to their specifications.

• Comply with Sales process and mechanism of the company to ensure Business Professionalism &Integrity.

• Escalate customer requests for special privileges to manager for approval on a case to case basis.

• Perform other tasks assigned by line manager

Requirements :

• BBA or other qualifications or specialized / skills / knowledge

• Strong knowledge of customer behavior and sale and marketing

• Strong team work and friendly

• Good interpersonal and communication skills

• Passion for sales and willing to work hard

• Good command of English or Chinese is an advantage.

• Computer literacy (Microsoft Office), internet and e-mail

• English and Khmer language

Responsibilities :

• Internal Memo.

• Working with Ministry (Tax Department, Ministry of Commerce, City Hall)

• Legal fee and license (License, Car Inspection, MOC document, Advertising Logo to Tax department, Vehicle Tax, Extinguisher)

• Track office utilities consumption.

• Request and control Admin Expenses.

• Control Company Stamp.

• Purchase and request control for expenditure.

• Control all monthly report expenses for admin department.

• Control Monthly Gasoline Report.

• Office Management: Renovation project.

• Operation Admin.

• Others task assigned by HR/Admin Manager.

Requirements :

• A degree of Management or other related field

• At least two (02) or more years of administrative experiences

• Prefer knowledge of electrical and mechanical machineries

• Strong team working skills

• A good team player

• Active and willing to learn

• Good communication & negotiation skills

• Friendly personality

• Written and spoken English

• Knowledgeable in Microsoft Office

• Good leadership skills

Responsibilities:

• Introduce company products and services to customers.

• Handle customer’s complaints, queries and requests.

• Key in data into billing system.

• Process application for accounts.

• Receive payment and keep record.

• Other tasks as assigned by Manager.

Requirements :

• Female, age 20-25 years old

• Degree of Business Administration/ Sales & Marketing or equivalent

• At least 01 working experience in customer service role or equivalent

• Good command of English or Chinese is an advantage for position base in Phnom Penh

• Strong team work

• Friendly and service minded

• Computer skills (word, Excel, Email...)

Responsibilities :

• Read, report and respond to the GM’s emails.

• Liaise with clients, suppliers and other staff on behalf of the GM. Follow-up and prepare correspondence when needed.

• Book meetings and appointments with management team, clients, suppliers, etc.

• Manage and anticipate the GM schedule by informing about meetings or events in a timely manner.

• Plan trips and arrange travel tickets, visas, accommodation and other necessary arrangement.

• Assist in meetings and presentations by taking or dictating notes.

• Screen phone calls, enquiries and requests, and handle them in an appropriate and timely manner.

• Organize, attend meetings and ensure the manager is well prepared for them.

• Write concise minutes.

• Meet and greet visitors at all levels of seniority.

• Plan, organize, and manage events.

• Review documents filing and assist in improving office workflow.

• Perform other tasks as assigned by Managing Director.

Requirements :

• Graduate BA related filed with Business Administration, Management, International Relationship or equivalent degree.

• Must speak and write English fluently

• Hard working, friendly, good communication with the people

• Can adapt all environment working.

• Personal Specifications

• Business degree or equivalent qualification

• Professional attitude and presentation with understanding of how to deal with foreign prospective clients-Preferably female 25-35 years.

• Proficient with Microsoft Office

Responsibilities :

• Monitor all ATL (Above The Line) and BTL (Below The Line) function

• Analyze the marketing include competitors and customers

• Implement marketing strategies and campaigns

• Monitor and arrange the TVC to be place in the TV and Radio

• Monitor and arrange the Artwork to be place, newspaper and magazine

• Monitor and manage all OOH

• Monitor the e‐marketing (ONLINE Ads) via website, news website and facebook

• Manage the production of marketing materials (Leaflets, poster, flyers, i‐stand, x‐stand)

• Manage the production of premium and merchandising items (T‐shirt, polo shirt, notebook, pen, parasol)

• Arrange for the effective distribution of marketing materials

• Others task assigned by superior

Requirements :

• Bachelor in related field

• Age range 20 up

• At least 1 years experiences in relevant field

• Knowledge of marketing & branding

• Good negotiation/communication skill

• Ability to solve problems

• Hard working

• Able to work under pressure

Responsibilities :

• Provide daily report to Senior IP Network Engineer

• Support & Maintenance customer

• Research and E-Learning to find new technology

• Available for standby at weekend

Requirements :

• Male only

• Bachelor degree in IT, MIS, Computer Science, specialization in Networking or equivalent

• At least 01 year working experience in relevant job is preferred

• Good communication and interpersonal skills

• Good command of English

• Willing to work hard and customer oriented

Responsibilities :

• Promote and sell the products and services (Internet, VoIP, and Solution etc) and look for potential customers in order to close sales

• Control and sell prepaid card (iTop and OTL)

• Commit to meet the sales target and KPI

• Advise customers on getting service upgrade or how to use best the services bought

• Describe and explain products and services to customer

• Prepare quotation for customer

• Provide sales service to customers

• Assist during promotional activities: manning road shows and exhibition shows

Requirements :

• Male or Female, age 22-30 years old and above

• Bachelor Degree of Business, Sales & Marketing, IT or relevant qualification

• At least 01 year working experience in sales and marketing, technical sales or any related field

• Strong knowledge of customer behavior and sale and marketing

• Strong team work and friendly

• Good interpersonal and communication skills

• Passion for sale and willing to work hard

• Good command of English or Chinese is an advantage for the position based in Phnom Penh

• Computer literacy (Microsoft Office), internet and e-mail

Responsibilities :

• On phone, on site and remote support to customer mainly related to internet service

• Assist troubleshoot networks, internet connectivity in the customer site or the company

• Provide recommendation and suggestion to customer

• Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment

• Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.

• Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)

• Keep track in ticket system

• Maintain customer relationship

Requirements :

• Bachelor degree of information technology or related field is required.

• Technical knowledge and skills in setting up network and connectivity infrastructures and e-mail

• Knowledge of TCP/IP, WAN, LAN, ADSL, DNS Networking, Cisco Router and Switch are advantage

• Certify CCNA is a plus

• Good English communication skills is a plus

• Loyalty, honesty, patient work, positive aptitude

• Can work well under pressure

Responsibilities :

• Promote and sell the products and services (Internet, VoIP, and Solution etc) and look for Potential customers in order to close sales

• Control and sell prepaid card (iTop and OTL)

• Commit to meet the sales target and KPI

• Advise customers on getting service upgrade or how to use best the services bought

• Describe and explain products and services to customer

• Prepare quotation for customer

• Provide sales service to customers

• Assist during promotional activities: manning road shows and exhibition shows

Requirements :

• Male or Female, age 22-30 years old and above

• Bachelor Degree of Business, Sales & Marketing, IT or relevant qualification

• At least 01 year working experience in sales and marketing, technical sales or any related field

• Strong knowledge of customer behavior and sale and marketing

• Strong team work and friendly

• Good interpersonal and communication skills

• Passion for sale and willing to work hard

• Good command of English or Chinese is an advantage for the position based in Sihanouk Ville.

• Computer literacy (Microsoft Office), internet and e-mail

Responsibilities :

• Introduce company products and services to customers.

• Handle customer’s complaints, queries and requests.

• Key in data into billing system.

• Process application for accounts.

• Receive payment and keep record.

• Other tasks as assigned by Manager.

Requirements :

• Female, age 20-25 years old

• Degree of Business Administration/ Sales & Marketing or equivalent

• At least 01 working experience in customer service role or equivalent

• Good command of English or Chinese is an advantage for position base in Phnom Penh

• Strong team work

• Friendly and service minded

• Computer skills (word, Excel, Email...)

Responsibilities :

• Promote and sell the products and services (Internet, VoIP, and Solution etc) and look for potential customers in order to close sales

• Control and sell prepaid card (iTop and OTL)

• Commit to meet the sales target and KPI

• Advise customers on getting service upgrade or how to use best the services bought

• Describe and explain products and services to customer

• Prepare quotation for customer

• Provide sales service to customers

• Assist during promotional activities: manning road shows and exhibition shows

Requirements :

• Male or Female, age 22-30 years old and above

• Bachelor Degree of Business, Sales & Marketing, IT or relevant qualification

• At least 01 year working experience in sales and marketing, technical sales or any related field

• Strong knowledge of customer behavior and sale and marketing

• Strong team work and friendly

• Good interpersonal and communication skills

• Passion for sale and willing to work hard

• Good command of English or Chinese is an advantage for the position based in Phnom Penh

• Computer literacy (Microsoft Office), internet and e-mail

Responsibilities :

• Promote and sell the products and services (Internet, VoIP, and Solution etc) and look for potential customers in order to close sales

• Control and sell prepaid card (iTop and OTL)

• Commit to meet the sales target and KPI

• Advise customers on getting service upgrade or how to use best the services bought

• Describe and explain products and services to customer

• Prepare quotation for customer

• Provide sales service to customers

• Assist during promotional activities: manning road shows and exhibition shows

Requirements :

• Male or Female, age 22-30 years old and above

• Bachelor Degree of Business, Sales & Marketing, IT or relevant qualification

• At least 01 year working experience in sales and marketing, technical sales or any related field

• Strong knowledge of customer behavior and sale and marketing

• Strong team work and friendly

• Good interpersonal and communication skills

• Passion for sale and willing to work hard

• Good command of English or Chinese is an advantage for the position based in Phnom Penh

• Computer literacy (Microsoft Office), internet and e-mail

Application Information

Interested candidates should send their CV with cover letter and a recent photo to HR & Administration Department.

Address: Phnom Penh: # 60, Monivong Blvd, Sangkat Wat Phnom, Khan Daun Penh, Phnom Penh.

Battambang: #85, Street 1, Sangkat Svay Poa, Battambang.

Sihanouk: No. 240AB, Ekareach (St.), Sangkat 2, Sihanouk City, Preah Sihanouk Province

Siem Reap: #8-9, Modul 2 village, Svay Dungkum Commune, Siem Reap

Email: jobs@cogetel.com.kh
Tel: (+855) 81 78 52 78 / (+855) 16 30 78 78 (Working Hour)
 
Closing Date
11 June 2017, 5:30pm
 
Noted
Only short-listed candidates will be notified for interview. Received applications will not be returned.
 
Priority for the early applicants!